LAUNDRY BEST PRACTICES in LIGHT of COVID-19

From webinar by CINET attended by METROPOLE
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  1. Customer must bring items in sealed plastic bags.

    - Items in Hampers, Ecobags and other porous packaging will not be received.

  2. At receiving, items will only be weighed but not counted or sorted to prevent the COVID from becoming airborne. Date received will be recorded on the plastic packaging.

  3. All soiled items will be incubated for 5-days at room temperature to ensure that the COVID virus has been made inactive.

  4. On the 6th day the items processed. Packing date shall be recorded on the plastic bag.

  5. Items will be ready for claiming on the 7th day from date received.

POST HANDLING 5-DAY RULE: For customers who are part of the high risk group or have comorbidities, as added precaution the customer may incubate wash and dried items in the plastic packaging for 5-days under room temperature to safeguard against COVID.

It has been published that viruses can remain active on porous materials for up to 3days and for this reason, CINET, a laundry association with over 750,000 company members worldwide has recommended that apparel items be incubated for 5days to make any virus inactive.

As per agreement with CINET and as validation of the 5-day rule we have to post the image of the webinar and the two speakers as illustrated in the image below.

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Services We Offer

We make Life a little easier by providing ALL Laundry Services under one roof. All METROPOLE branches offer the following services.

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No Need to get TIRED, No need to SORT, WAIT, FOLD. Our service is per Kilo and Guaranteed ready within 36-Hours during weekdays or receive 5.00Kg FREE on your next service.
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METROPOLE is the 1st Lagoon Certified Laundry in the Philippines. The Lagoon® system is offered by METROPOLE to care for your wool sweater, blouses and shawl because Lagoon® is the 1st water based system to be approved and endorsed by Woolmark, the world’s leading name in wool textiles.
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Large items like curtains, seat covers, and area carpets is not a problem with METROPOLE as we operate our own central laundry facility to handle the servicing of large laundry items.
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Guaranteed NO Shrinkage, NO Fading, NO Bad Odor of your Barong, Blazers, Coat, Pants, Shirt, Blouse, Jacket, Beaded Dress and even Wedding Gown.
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Avoid bad odor, discoloration and cracking on your leather jackets, pants, dresses, skirts, gloves and race suits with METROPOLE’S Leather Care service.
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Refresh, clean, and sanitize your favorite teddy bear and stuffed toy with METROPOLE’s plush toy cleaning technology. No teddy is too large; we can process all sizes and shapes, even life-sized mascots!
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Have clean sneakers for only P300.00 with the Philippines’ 1st Ultrasonic Sneaker Cleaning service.
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Commercial accounts like spas, hotels, inns, and factories requiring laundry service are accepted by METROPOLE either per Kilo price or per piece depending on the volume.
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Our Discount Programs are designed to match the size of Your Family.
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LaundREWARD

LaundREWARD is Metropole’s Customer Program to reward Regular Customers of the Wash-Dry-Fold Service.

Here’s how to claim your rewards:

  • Click the Sign Up button below and fill out the information.
  • Make sure you have a LaundREWARD card or claim one after availing laundry service under Wash-Dry-Fold at your patronized Metropole branch.
  • To earn points, present your LaundREWARD card to the attending Branch personnel every time you avail one of these services:

    • Service Under Wash-Dry-Fold per Kilo.
    • Services under Family Plus.
    • Comforters and Household items individually weighing a maximum of 3 Kilos.

    Points will be recorded based on their equivalent in Kilos.

  • Accumulate enough points.
  • Present your LaundREWARD card to avail your rewards!
Branch Network
We offer our services to different areas here in Metro Manila. Visit a Metropole branch near you!