We make Life a little easier by providing ALL Laundry Services under one roof. All METROPOLE branches offer the following services.
LAUNDRY BEST PRACTICES in LIGHT of COVID-19
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Dr. EDSEL MAURICE SALVANA and Dr. BENJAMIN CO

Modified 5-day RULE:
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Customer must bring items in sealed plastic bags.
- items in hampers, ecobags, and other porous packaging will not be received.
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At receiving, items will only be weighed but not counted or sorted to prevent the COVID from becoming airborne
- Please pack clothing items separately from Comforters, Blankets, and bed sheets.
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All items will be isolated for 3-days at room temperature to ensure that the COVID virus has been made inactive.
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On the 4th day the items will be processed. Packing date shall be recorded on the plastic bag.
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Items will be ready for claiming on the 5th day from date received.
We want it to be WRONG but we cannot risk if it is RIGHT
Frequently asked questions
The CDC has stated that for “Linens, Clothing, and Other Items that Go in the Laundry. In order to minimize the possibility of dispersing virus through the air, do not shake dirty laundry”. We do not count items upon receipt to avoid the possibility for the virus to become airborne.
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The AIHA has stated that “Some porous materials (e.g., apparel) may be challenging to disinfect, and could become damaged during the disinfecting process. If items cannot be disinfected, consider isolating the items as follows:
- Isolate paper/cardboard materials for at least 24hours.
- Isolate plastic and stainless steel for at least 3 days.
Note: Clothing items have plastic and metal buttons and accessories. Isolating items for 3days is intended to make inactive any virus in apparel.
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We are avoiding a scenario wherein a customer accidentally shakes dirty laundry while loading in the washer, resulting to the virus to become airborne and pose a health hazard to all.
POST HANDLING: For customers who are part of the high risk group or have comorbidities, as added precaution, the customer may isolate items after wash-dry-fold service in the plastic packaging for 3-days under room temperature to safeguard against COVID.
We want all our protocols to be proven WRONG, but cannot afford that the protocols are proven RIGHT and knowingly exposed our customers and staff to harm.

LaundREWARD is Metropole’s Customer Program to reward Regular Customers of the Wash-Dry-Fold Service.
Here’s how to claim your rewards:
- Click the Sign Up button below and fill out the information.
- Make sure you have a LaundREWARD card or claim one after availing laundry service under Wash-Dry-Fold at your patronized Metropole branch.
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To earn points, present your LaundREWARD card to the attending Branch personnel every time you avail one of these services:
- Service Under Wash-Dry-Fold per Kilo.
- Services under Family Plus.
- Comforters and Household items individually weighing a maximum of 3 Kilos.
Points will be recorded based on their equivalent in Kilos.
- Accumulate enough points.
- Present your LaundREWARD card to avail your rewards!
